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    • Query resolution

      Our tools make your customers and support teams product experts

      • DeepProbe Diagnostics

        DeepProbe Diagnostics

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        Insight

      • Troubleshooter

        Troubleshooter

    • Diagnostics

      Helping your customers to help themselves, increasing repair and call avoidance

      • DeepProbe Diagnostics
        DeepProbe Diagnostics
      • Troubleshooter

        Troubleshooter

    • Sales and retention

      Free your sales and retention teams to write quality, profitable business in the shortest time

      • Deal Calculator

        Deal Calculator

      • Scout

        Scout

    • Market intelligence

      Stay ahead of the game.  Keep market intelligence at your fingertips.

      • Scout

        Scout

    • Product virtualisation

      Giving your customers the tools to help themselves

      • 3D Models

        3D Models

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        Simulations

      • Simulations demos

        Simulations demo page

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      Compare devices and tariffs for a profitable sale

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      Meet the LucidCX team

    • What makes us different

      Find out why we stand out from the crowd

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Home

The water cooler

Ben's thoughts on the HTC One X

30 Apr, 2012

Coinciding with the recent update

Ben's thoughts on the HTC One ‘S’

23 Apr, 2012

In recent weeks we have been luck

Ben's thoughts on the Sony Xperia S

7 Mar, 2012

The first Sony branded smartphone

LucidCX and Three case study

6 Feb, 2012

LucidCX...the best kept secret in the mobile telecoms sector

Blackberry Bold 9790

2 Feb, 2012

After a short break, RIM brought us up to date with the Blackberry Bo

Our unique combination of solutions for the mobile telecoms sector include tools for query resolution, including mobile troubleshooting, sales and retention, diagnostics, market intelligence and comparison, which can be used by your support teams or directly by your customers to encourage self-service.

We understand that customers will only self-serve if you make it easier to do what they see as your job themselves. Encouraging self-service underpins much of what we do.

We go that step further with our solutions, for example, by showing how to remove a SIM and battery within our 3D Models and developing one of the most innovative mobile broadband diagnostic solutions on the market.

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